FAQS Page

Apex Hiking Accessories and Zips

 

Product Details

How Many Venture beads are there?

Currently we have 30 different venture beads in stock. There are 9 Mountain ventures, 12 National Park ventures and 9 hiking trail ventures. We will be bringing more to the range soon.

What Venture beads are available? 

In our Mountain collection the available venture beads are...

  • Ben Nevis 
  • Snowdon 
  • Scafell Pike 
  • Helvellyn 
  • Tryfan 
  • Pen Y Fan 
  • Ben Lomond 
  • Ben Macdui 
  • Slieve Donard 

In our National Park collection the available venture beads are...

  • Snowdonia
  • Lake District 
  • Loch Lomond
  • Cairngorms
  • Yorkshire Dales
  • Yorkshire Moors
  • Peak District 
  • Northumberland 
  • Brecon Beacons 
  • Dartmoor
  • Bodmin Moor 
  • South Downs 

In our Hiking Trail collection the available venture beads are...

  • Mountain Track                      (Ben Nevis)
  • Carn mor Dearg arete            (Ben Nevis)
  • Fan Dance                             (Pen Y Fan)
  • Brecons way                          (Pen Y Fan) 
  • Crib Goch                               (Snowdon) 
  • Llanberis path                         (Snowdon) 
  • Miners track                            (Snowdon) 
  • Corridor Route                        (Scafell Pike) 
  • Striding edge                          (Helvellyn) 

 

How do i know what size Hiking Accessory to get?

Our Hiking Accessory are measured from the tip of the clasp to the tip of the loop and come in sizes of 16cm, 17cm, 18cm, 19cm, 20cm, 21cm, 22cm and 23cm. take a tape measure and wrap it round your wrist to find out your size. we would suggest to add on about 1 or 2 cm in length to your bracelet according to your wrist size.

 

How many venture beads can i fit on my Hiking Accessory?

This depends on the size of your Hiking Accessory and the amount of spacers you decide to have. Each Venture bead is 0.7cm in length, and the clasp is approx 2 cm.

Therefore if i were to have a 21cm Hiking Accessory i could fit 13 venture beads on it without any spacers. 

If you feel you will not have enough room for your venture beads because of all the adventures you have done there is nothing stopping you from adding to your collection. 

 

 

What happens when my Apex Hiking Accessory is full?

Keep adventuring! You can always get another bracelet or collect the venture beads and keep your memories in a safe place.

 

 

Apex Bottles

 

Products Details 

What is the product weight and size?

The measurements for our Apex bottles are as follows:

Capacity: 500ml

Filled Weight: 800g

Drained weight: 300g

Height: 22.5cm

Width: 7cm

What are my products made from?

All of our Apex bottles are made from high quality 304 stainless steel, with a rubber coating on the external part of the bottle for design and practicality purposes.

 

Do the bottles come in other sizes?

Currently we offer our bottles in a 500ml capacity, we are in the design process of expanding our products in different shapes, sizes and colours. In the meantime we only have 500ml in stock. please feel free to contact us and suggest any other sizes you would like the Apex bottles to be in.

 

Do the bottles come in other colours?

Currently we offer our bottles in jet black and ice white colours, we are in the design process of expanding our products in different shapes, sizes and colours. In the meantime we only have jet black and ice white in stock. please feel free to contact us and suggest any other colours you would like the Apex bottles to be in.

 

Are Apex bottles leak proof?

Yes our bottles are leak proof.

Apex bottles are designed with an airtight lid with a silicone o-ring which prevents any leaking and helps keep contents inside hot and cold.

 

Can Apex bottles keep drinks hot?

Yes Apex bottles can keep your drinks hot for 12 hours.

For keeping your drinks hot, we recommend filling your bottle with boiling water first to heat the inside, then emptying out the boiling water before filling your bottle with your choice of hot drink, do not store the bottle in a hot place in an attempt to keep it hot this will not work in heating up contents and this can be dangerous.

Up to 12 hours hot is based on filling your bottle with boiling hot water and keeping it shut. Results will significantly vary based on the temperature of the drink put in the Bottle and how many times the bottle is opened and closed. However if the lid is kept on the bottle the outside temperature will not decrease the amount of time you have to enjoy your hot.

 

Can Apex bottles keep drinks cold?

Yes Apex bottles can keep your drinks cold for 24 hours.

For keeping your drinks cold we recommend filling your bottle with chilled water from your fridge, Alternatively you can fill your bottle direct from the tap and top up with ice cubes. once you have done this you have the pleasure of cold water for 24 hours on a hot day, please note putting your bottle in the fridge or freezer will have no affect of contents inside the bottle because of the double walled vacuum. you are able to just leave your bottle in room temperature it will not affect the contents inside however we would suggest that one of the last things you do before you set out on your adventure would be to fill your water bottle just so that you get the maximum potential when you need it most.

Up to 24 hours cold is based on the water being very cold when poured into your bottle and keeping lid shut. Results will significantly vary based on the temperature of the drink put in the Bottle and how many times the bottle is opened and closed. However if the lid is kept on the bottle the outside temperature will not decrease the amount of time you have to enjoy your hot or cold drink.

 

Do you have replacement lids for Apex bottles?

We currently do not provide replacement lids.

 

Are Apex bottles BPA free?

Yes- all of Apex products are BPA free and Eco-friendly.

 

 

Product care 

How can i clean my bottle?

We recommend cleaning your Apex bottle regularly with hot soapy water and rinsing the bottle after each use.

For a very thorough clean please use water with a teaspoon of bicarbonate soda. Whilst our bottles are made of high grade stainless steel which preserve the flavour and freshness of your drinks, if Apex bottles and their lids are not cleaned it can lead to a smell. For this reason regular cleaning is highly recommended.

DO NOT put your Apex bottle in the dishwasher. This can cause damage to the rubber coating and can also lead to the vacuum becoming ineffective.

 

Can i put my bottle in the dishwasher?

No Apex bottles are not suitable for dishwashers as this can damage the rubber coating and can make the vacuum ineffective

We recommend cleaning your Apex Bottle after each use with hot soapy water. For a very thorough clean please use bicarbonate soda. if bottles are not cleaned after use of some time they can develop a smell so we highly recommended you to clean bottle after each use.

 

General

 

Orders

Can i edit or cancel my order?

Unfortunately you are unable to cancel or edit order once it is placed, however you are able to return items once received as long as the product hasn't been used and comes with original packaging you will just have to cover the shipping cost back to our office. Once we have received product we can issue a refund and then you will be able to order your desired product. We will not be able to issue a refund if the product has been used or if it does not come back in original packaging.  

 

Can i get my ordered Tracked?

We can provide tracking to UK orders only, however if you want tracking on your order it will not be under free shipping, you will have to pay additional fees for your order to be tracked.

 

I have received the wrong order what should i do?

In the unlikely event that you receive the wrong order please contact us with the order details via email or contact form we can then sort out the problem from there on.

 

 

Returns

Can i return my order?

You are able to return your order within 14 days only if the product has not been used and comes in original packaging.

 

My order arrived damaged what can i do?

If your order has arrived damaged please get in touch with us via email or contact form and we will be able to sort the problem from there on.

 

Shipping

How much is shipping?

We offer World Wide shipping on all orders if you opt in for our standard delivery, however if you wish to upgrade your shipping there will be additional fees, Upgraded options are only available in the UK. Find Our shipping table at the bottom of the shipping section.

How long does shipping take?

Our shipping times are dependant on which countries we ship to please Find Our shipping table at the bottom of the shipping section.

 

Do you ship outside the UK?

We do deliver world wide, please see out shipping information at the bottom of this section.

How do you ship your products? 

All out orders are shipped via royal mail

 

UK Shipping Information

Type of Shipping  Price Delivery
Standard  £3.00 3-6 Working Days 
Standard Free - orders £15 or over 3-6 Working days
First class  £4.50

Next day delivery

(if ordered before 10AM)

Tracked £5.00 Within 5 working Days

EU Shipping Information

Type of Shipping  Price Delivery
Standard £10.00  3-5 Working Days
Standard Free - orders £45 or over  3-5 Working Days 

Rest Of World Shipping Information

 

Type of Shipping Price  Delivery
Standard  £12.00 6-7 Working Days
Standard Free - orders £45 or over  3-5 working Days

 

These are all Estimated delivery dates from royal mail and can not be guaranteed